Advantages of Working with a Local VoIP Provider

Small businesses and large businesses alike are increasingly acquiring VoIP services, which have not only helped streamlined business services, but also ensured greater client satisfaction as well. There are lots of local VoIP providers nowadays offering businesses with the chance to acquire their services and take advantage of the many benefits it offers. What are the advantages of working with a local VoIP service provider you ask? Continue reading “Advantages of Working with a Local VoIP Provider”

How to Spice up your Company Voicemail Greetings

Your company voicemail greetings are very important, since it says a lot about your business to your clients and customers. Everyone hates generic recorded voicemail greetings, whether they are on your home phone or business phone. This is why it is important that you personalize your company’s voicemail greetings, and most VoIP solutions that let you do that.

If you’re not in your office, you can leave a voicemail greeting, to act as your first line of communication with clients or potential clients. Adding your own personality in the greeting, will ensure that you standout to your client, but make sure that it is still professional. So here is how you can spice up your company’s voicemail greetings: Continue reading “How to Spice up your Company Voicemail Greetings”

Questions to ask when hiring an IT support company

Without a doubt, security should be a major concern for all businesses, no matter the size. Nowadays, cyber criminals are targeting small businesses just as often as they do large businesses. If you’re interested in hiring an IT support company for business security, here are a few questions you should ask during the interview process. Continue reading “Questions to ask when hiring an IT support company”

Securing Wireless Networks

Undoubtedly, Wi-Fi has made it very easy for organizations to connect to the Internet from a number of devices, such as desktops, laptops, tablets, and mobile phones. While Wi-Fi networks are certainly more convenient than wired networks, Wi-Fi networks do pose a greater security risk. Here are a few tips that will help you secure your organization’s Wi-Fi networks. Continue reading “Securing Wireless Networks”

Protecting Small Business Phone Systems

NY Times article noted, that in 2013 small business lost $5 billion in fraudulent phone charges. That number is up $1 billion from 2011, according to the Communications Fraud Control Association.

Digital phone hacking has been going on for years, and the internet has made it easier for hackers to break into on-premise small business phone systems. In one such scam, hackers leased premium rate 900 numbers, the ones that charge in excess of $1 per minute. High-speed computers, making hundreds of calls every minute, in a matter of a few days, can swindle a couple hundred thousand dollars from any one business. The payout for the lessee can soar as high as 24 cents for every minute spent on the phone. Continue reading “Protecting Small Business Phone Systems”

How a VPN can add to your business security

Being able to work from home is a wonderful benefit for employees and can keep them productive while reducing their stress.  It can also be a data security risk if not handled properly. Fortunately, if you have a local network, it’s not very hard to bring telecommuters into it. A network with this capacity is called a Virtual Private Network (VPN). Continue reading “How a VPN can add to your business security”

Why are software updates important?

When you are working on your business laptop or desktop you will receive prompts to install software updates(also known as a patch.)  These annoying pop-up notifications interrupt work and productivity, so many wish to ignore them. These updates provide fixes, patches and enhancements to make your programs and operating systems run more smoothly. More importantly, they keep your business network more secure. Continue reading “Why are software updates important?”

4 Ways to Avoid Data Breaches

In the current era of data, we face an ongoing risk of data loss, be it through hacking or system failures. The data you hold on your computer systems is crucial for your business; as such, it is critical that you protect yourself against data breaches and data loss. Continue reading “4 Ways to Avoid Data Breaches”

Is Your Business Due for an IT Assessment?

It is critical for businesses to conduct thorough IT assessments regularly so they can identify security violations, monitor performance, and document network developments.  An IT assessment can also help firms to ascertain the ways in which technology can enhance productivity and improve profitability. Continue reading “Is Your Business Due for an IT Assessment?”

Business phone solutions – step up to VoIP

If you’ve got a legacy PBX in your office, you’ve certainly noticed how it’s getting harder to maintain. You can’t get new systems that use the old TDM technology, and fewer and fewer companies want to support the old ones. The jump to VoIP business phone solutions might seem intimidating, but it comes with a lot of advantages, and if you use a hosted exchange, it’s not very hard to get it working. Continue reading “Business phone solutions – step up to VoIP”