When Is It a Good Idea to Hire a Managed Service Provider?

If you’re running a new business, you might not have put much thought into how you’re managing your IT yet. Maybe you want to outsource your work to a local IT guy when there are problems, or perhaps you want to do it by yourself in-house. Are these the right choices for your business, though?

It can be hard to tell when it’s time to hire a managed service provider (or an MSP), but they can be hugely beneficial to your business. 

If you’re not convinced, or you’re not totally sure that now is the right time, that’s okay; you’re in the right place. Keep reading to learn all about MSPs, and when you might want to consider hiring one for your business.

What Is a Managed Service Provider? 

managed service provider (or MSP, for short) will remotely manage their customer’s IT infrastructure and needs. They offer, among other things, support, security, maintenance, and management, and they do this remotely. 

They don’t have to manage everything, so if you decide that there are some tasks better left in-house, you’re able to continue doing that. More and more companies are realizing that IT is a lot of work, and finding good talent is difficult. Outsourcing to an MSP gets rid of the trouble and worry of finding talented IT professionals. 

When Is It Time to Get One?

If you’re just starting out, you might not need a managed service provider. Much of the work can be done alone or quickly by an IT professional. That said, if your business is starting to grow, it might be time to start looking for someone to help your company out. Not only will an MSP be great for that first period of growth, but they’ll also be able to grow with you and scale their services.

As your company gets larger, you’ll find yourself more in danger of cyberattacks. Managing this kind of situation alone can be a headache, and can seriously set you back. MSPs want to protect your company, and they can provide security to defend against these attacks, but also a plan for what happens when an attack successfully goes through.

This reduces your downtime and helps you get back on track before you’re suffering further profit loss.

If you’re starting to sense that your technology is beginning to be out of the range of your abilities, you might be looking at hiring an in-house IT professional. Unfortunately, if you’re a small business just getting started, an IT professional able to do all of the things that you need them to do might be a bit outside of your price range.

An MSP has all of the benefits of an in-house IT guy without the salary.

Is It Time for You to Get an MSP?

If your business is going through technology growing pains, it might be time to consider a managed service provider of your own. 

They provide the benefits of infrastructure, security, and so much more. Having someone manage your technology will be a weight off your shoulders.

For more posts like this, check out the rest of our blog. Or visit our site to see if an MSP is for you.

Great Ways To Avoid Falling For Email Phishing Scams And Attacks

All it takes is a single click to put all of your business’s confidential data in the wrong hands and plunge the entire company into mass chaos. Data breaches can devastate a business because of how hard it is to bounce back from them. The most popular scam that causes these sorts of breaches is email phishing.

Sometimes it can be hard to tell a fake email from a legitimate one. Hackers are getting craftier by the day. 

There are some methods that you can use to protect yourself from these vicious attacks. Check out this helpful email phishing guide. 

1. Stay Informed 

The first step to any successful action plan is to keep yourself updated and informed. Keep your eyes open for any news regarding email phishing. 

The sooner you know about these scammer’s latest methods, the less likely you are to fall into their trap. 

2. Think Before Clicking

It’s one thing to open an email from a known and trusted client without thinking about it, it’s another to open one willy nilly from a stranger. When you get an email from someone you don’t know, inspect it carefully

Hover over the links in the email to make sure that they are going to the place they say they’re going to before you click them. Check and see if the email contains your name at the beginning. If it starts with “dear customer” it’s probably a scam. 

3. Install a Toolbar 

The best way to keep your business safe is to brace yourself with the right tools. Most browsers have a security toolbar that you can download. It provides basic protection and it’s completely free. 

The toolbar runs checks for phishing websites every time you visit a site. If they find anything you will be alerted so you can get off the website ASAP. 

4. Check the Site’s Security 

Everyone is a little cautious about sharing confidential data online but as long as the website is secure you’re fine. There are ways to check and make sure that it is secure before you start typing in personal business information. 

First off, you want to be sure that the website URL starts with “https”. Second of all, you want to look at the little lock icon located beside the URL in the search bar. If the lock is closed the site is secure and if it’s open then it’s not. 

5. Keep Your Browser Up to Date 

Browsers are constantly updating themselves with security patches. These patches are released to fix loopholes that hackers found in the security system. 

So, if you’re the type of person to ignore these patches, stop. Listen to your browser and install the patch. It’s annoying because you’ll have to stop what you’re doing but it’s worth it. 

Expert Ways to Avoid Email Phishing 

Email phishing is a security scam that can be easy to fall victim to. Hackers are crafty. Sometimes the emails they send look as legit as the ones that you get from clients. 

The trick to avoiding this scam is to stay aware of the latest computer security news and keep your computer updated and protected. Don’t let your business’s information fall into the wrong hands. 

Do you think your work computer has suffered from an email phishing incident? Contact us for immediate assistance.

Break-Fix vs. Managed Services: Everything You Need to Know

There are over 1 billion computers in use around the world. Many of them are used by businesses.

If you use computers to manage your business you need to find a way to maintain both the computers and the software that you use. 

There are two main options you should consider when thinking about maintaining your computer system, these are break-fix repair and managed services. If you are on a tight budget it can be very confusing to know what to do.

Here is a comparison so that you can choose the option that is right for you.

1. The Key Differences Between Break-fix and Managed Services

The key differences between a break-fix- service and a managed service is that a break-fix service is used as needed. This means that you only call a break-fix repair company when something is broken.

A managed service is responsible for your IT services around the clock.

2. Speed

A break-fix service will often charge you an hourly rate. How much you will eventually pay is highly dependent on how fast or how slow they work.

With a managed IT support service there are often guarantees made to customers. The faster the managed service provider works to solve your problem the better it is for their reputation and maybe even their pay depending on the guarantee that was made.

A break-fix service will often charge you more than once if they have to deal with the same problem twice. If you have a managed service and this happens there is usually no extra charge.

3. Get Access to the Latest Management Systems

When you use a managed IT service you are likely to have access to the latest in management systems. This is because your service provider has an incentive to keep you up and running.

Using a break-fix service means that you will have to implement the latest systems yourself. If you are to do this, you will see your costs for maintenance rise rapidly.

4. Have Your Own Dedicated IT Team

Having an inhouse IT team can be costly and if you are a small business this will raise your budget. Even when you have an in-house team you may find yourself limited by hours of operations.

When you have an IT team from a managed service you pay a monthly fee for a team that is always on call and dedicated to your cybersecurity

Final Thoughts

You have now seen the major differences between a break-fix service and a managed IT service. If you rarely have IT issues then you can choose a break-fix service. If your budget can manage costly repairs then you can also go with a break-fix service.

However, if you have a limited budget and need regular IT assistance then you should choose a managed service. In the end, you will save more money.

You will also have greater peace of mind when you use a managed service because you can rest assured that someone will always be on call to deal with your IT issues.

If you would like to get managed IT services please contact us.