Protecting Small Business Phone Systems

NY Times article noted, that in 2013 small business lost $5 billion in fraudulent phone charges. That number is up $1 billion from 2011, according to the Communications Fraud Control Association.

Digital phone hacking has been going on for years, and the internet has made it easier for hackers to break into on-premise small business phone systems. In one such scam, hackers leased premium rate 900 numbers, the ones that charge in excess of $1 per minute. High-speed computers, making hundreds of calls every minute, in a matter of a few days, can swindle a couple hundred thousand dollars from any one business. The payout for the lessee can soar as high as 24 cents for every minute spent on the phone. Continue reading “Protecting Small Business Phone Systems”

Business phone solutions – step up to VoIP

If you’ve got a legacy PBX in your office, you’ve certainly noticed how it’s getting harder to maintain. You can’t get new systems that use the old TDM technology, and fewer and fewer companies want to support the old ones. The jump to VoIP business phone solutions might seem intimidating, but it comes with a lot of advantages, and if you use a hosted exchange, it’s not very hard to get it working. Continue reading “Business phone solutions – step up to VoIP”